If your KYC verification fails and you need to resubmit, it may be due to the following reasons:
1. Please download the APP again and do real-name authentication. https://download.coinup.io/
2. Blurred ID photo，Please take photos and upload again.
3. Incomplete Edges of Certificate Photos
4. Certificate Expired
5. Wrong Certificate Number
6.Wrong Certificate Name
7.The upload order of the certificate is wrong
8.Valid ID card is required
9.Wrong certificate type
10.Wrong reverse photo of certificate
11.Please bind the cell phone number and resubmit the authentication.
If your KYC verification is unsuccessful, you can check your in-site message to understand the reason for rejection; or contact the official customer service and resubmit the KYC verification.
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